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Reported Wrong screen resolution on mobile devices

Discussion in 'Bug Reports' started by loookacz, 18 June 2019.

  1. loookacz

    loookacz Associate

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    Jessie Wilder update breaks how the game displays on mobile devices. I have an Android phone with 18:9 screen with notch and the game instead of full screen displays as (I think) 16:9 with a black bar on the side where the notch is (that is understandable) and a huge black bar on the other side, which doesn't make sense. Thanks
     
  2. Prince Eric

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    Check your in phone display settings. U can also try uninstalling and reinstalling
     
  3. loookacz

    loookacz Associate

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    Thanks for the quick reply. I'm not sure what do you mean by saying to check in phone display settings, there is nothing I can change, other apps don't have any issues, only with Crime Coast after update, I attached the screenshot. Reinstalling the app didn't help, I have also cleared all app's data, but still nothing.

    My friend who play on Windows (desktop) told me he has some weird issues too after the upgrade - it forces him to full screen, however he had the game in smaller window always, now he has to open the game in full screen, then minimize to window, very strange.

    [​IMG]
     
  4. Prince Eric

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    Yes same for me in Windows laptop. There should be some kind of display option to change phone resolution inside your phones settings. But that might depend on type of phone. Anyway, I have forwarded this to pixel. Hopefully we will get an answer soon
     
  5. «ìNC®ÈDìBLÉ»

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    i experienced the samething on pc, even though i reduced the window size, the next time i reopened the game it went to full screen. i was searching for a button to take off full screen but didnt find any.
     
  6. GPK007

    GPK007 Boss

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    In pc full screen is appeared for me.
    But i still can't find full one in mobile.
     

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